---
id: CVE-2025-57972
title: >-
  Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket
  System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting
  Incorrectly Configured Access Control Security Levels.This issue affects
  Helpdesk Sup…
summary: >-
  Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket
  System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting
  Incorrectly Configured Access Control Security Levels.This issue affects
  Helpdesk Sup…
severity: medium
cvss: 4.3
cvssVector: 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N'
cwe:
  - CWE-862
published: '2025-09-22'
updated: '2026-10-01'
sourceUpdated: '2026-10-01T16:10:00.257'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2025-57972'
references:
  - url: >-
      https://patchstack.com/database/Wordpress/Plugin/support-ticket-system-for-woocommerce/vulnerability/wordpress-helpdesk-support-ticket-system-for-woocommerce-plugin-2-0-2-broken-access-control-vulnerability?_s_id=cve
    label: audit@patchstack.com
tags:
  - nvd
epss: 0.00241
epssPercentile: 0.15178
ingestedAt: '2026-10-01T18:55:42.289Z'
---

## Overview

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.