---
id: CVE-2026-103094
title: Cleartext Storage of OAuth Credentials in ServiceNow AI Platform
summary: >-
  ServiceNow has remediated an information disclosure vulnerability that was
  identified in the ServiceNow AI Platform. This vulnerability could cause a
  user's plaintext password to be persisted in a system table, potentially
  exposing that …
severity: high
cvss: 7.1
cvssVector: 'CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:N/VA:N/SC:H/SI:H/SA:N'
cvssSource: cna
vendor: ServiceNow
product: ServiceNow AI Platform
affected:
  - ai_platform < Xanadu Patch 11 Hot Fix 7a
  - ai_platform < Yokohama Patch 13 Hot Fix 4a
  - ai_platform < Zurich Patch 10 Hot Fix 3a
  - ai_platform < Zurich Patch 11 Hot Fix 1
  - ai_platform < Zurich Patch 11m (m-branch)
  - ai_platform < Zurich Patch 12
  - ai_platform < Zurich Patch 13
  - ai_platform < Australia Patch 2 Hot Fix 3b
  - ai_platform < Australia Patch 4 Hot Fix 1
  - ai_platform < Australia Patch 4m (m-branch)
  - ai_platform < Australia Patch 5
ssvc:
  exploitation: none
  automatable: 'no'
  technicalImpact: partial
  timestamp: '2026-10-29T20:38:13.797280Z'
published: '2026-10-29'
updated: '2026-10-29'
sourceUpdated: '2026-10-29T20:38:39.043Z'
source: CVEORG
sourceUrl: 'https://www.cve.org/CVERecord?id=CVE-2026-103094'
references:
  - url: >-
      https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3228994
tags:
  - cve.org
epss: 0.00269
epssPercentile: 0.1922
ingestedAt: '2026-11-03T01:34:34.643Z'
---

## Overview

ServiceNow has remediated an information disclosure vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could cause a user's plaintext password to be persisted in a system table, potentially exposing that password to a user who otherwise would not be entitled to view it.





ServiceNow remediated the vulnerability through security updates that address the unintended persistence of plaintext credentials. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

## Affected

- `ai_platform < Xanadu Patch 11 Hot Fix 7a`
- `ai_platform < Yokohama Patch 13 Hot Fix 4a`
- `ai_platform < Zurich Patch 10 Hot Fix 3a`
- `ai_platform < Zurich Patch 11 Hot Fix 1`
- `ai_platform < Zurich Patch 11m (m-branch)`
- `ai_platform < Zurich Patch 12`
- `ai_platform < Zurich Patch 13`
- `ai_platform < Australia Patch 2 Hot Fix 3b`
- `ai_platform < Australia Patch 4 Hot Fix 1`
- `ai_platform < Australia Patch 4m (m-branch)`
- `ai_platform < Australia Patch 5`

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.