---
id: CVE-2026-119213
title: >-
  Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked
  Customer Profile Fields via Fluent Forms Feed
summary: >-
  The Fluent Support – Helpdesk & Customer Support Ticket System plugin for
  WordPress is vulnerable to unauthenticated modification of a linked customer's
  stored profile fields in versions up to, and including, 2.4.7 Its first-party
  Fluent…
severity: low
cvss: 3.7
cvssVector: 'CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N'
cvssSource: cna
cwe:
  - CWE-639
vendor: wpmanageninja
product: Fluent Support – Helpdesk & Customer Support Ticket System
affected:
  - fluent_support_helpdesk_customer_support_ticket_system <= 2.4.7
published: '2026-11-07'
updated: '2026-11-07'
sourceUpdated: '2026-11-07T02:29:15.139Z'
source: CVEORG
sourceUrl: 'https://www.cve.org/CVERecord?id=CVE-2026-119213'
references:
  - url: >-
      https://www.wordfence.com/threat-intel/vulnerabilities/id/5aea4f76-053d-4ce4-ae8c-7c01d7727718?source=cve
  - url: >-
      https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L358
  - url: >-
      https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L335
  - url: >-
      https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Models/Customer.php#L126
  - url: 'https://wordpress.org/plugins/fluent-support/'
  - url: >-
      https://plugins.trac.wordpress.org/changeset/3780020/fluent-support/trunk/app/Services/Integrations/FluentForm/FeedIntegration.php
tags:
  - cve.org
ingestedAt: '2026-11-07T03:08:38.906Z'
epss: 0.00225
epssPercentile: 0.13193
---

## Overview

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

## Affected

- `fluent_support_helpdesk_customer_support_ticket_system <= 2.4.7`

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.