---
id: CVE-2026-48211
title: >-
  An authenticated administrator can be induced to delete administrative
  Import/Export templates through a Cross-Site Request Forgery (CSRF) attack
summary: >-
  An authenticated administrator can be induced to delete administrative
  Import/Export templates through a Cross-Site Request Forgery (CSRF) attack.
  The OTRS AdminImportExport::TemplateDelete action does not validate the
  request's Challeng…
severity: medium
cvss: 5.4
cvssVector: 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L'
cwe:
  - CWE-352
vendor: OTRS GmbH (former OTRS AG)
product: OTRS
affected:
  - OTRS 7.0.x
  - OTRS 8.0.x
  - OTRS 2023.x
  - OTRS 2024.x
  - OTRS 2025.x
  - OTRS >= 2026.x <= 2026.6.x
  - otrs_community_edition 6.x
published: '2026-10-12'
updated: '2026-10-15'
sourceUpdated: '2026-10-15T20:38:44.050'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2026-48211'
references:
  - url: 'https://otrs.com/release-notes/otrs-security-advisory-2026-10/'
    label: security@otrs.com
tags:
  - nvd
  - cve.org
epss: 0.00117
epssPercentile: 0.01671
ssvc:
  exploitation: none
  automatable: 'no'
  technicalImpact: partial
  timestamp: '2026-10-15T17:51:33.263054Z'
ingestedAt: '2026-10-12T14:50:34.094Z'
---

## Overview

An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.

This issue affects OTRS:

  *  7.0.X
  *  8.0.X
  *  2023.X
  *  2024.X
  *  2025.X
  *  2026.X before 2026.7.X

Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.