---
id: CVE-2026-62855
title: 'FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files'
summary: >-
  FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the
  administrator-only App Logs viewer accepts Laravel-encrypted folder and file
  parameters whose constructed path is checked only as a raw string. An
  administrat…
severity: medium
cvss: 4.4
cvssVector: 'CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N'
cvssSource: cna
cwe:
  - CWE-23
vendor: freescout-help-desk
product: freescout
affected:
  - freescout < 1.8.225
ssvc:
  exploitation: poc
  automatable: 'no'
  technicalImpact: partial
  timestamp: '2026-11-06T17:45:55.570543Z'
exploitAvailable: true
published: '2026-11-06'
updated: '2026-11-06'
sourceUpdated: '2026-11-06T17:46:15.847Z'
source: CVEORG
sourceUrl: 'https://www.cve.org/CVERecord?id=CVE-2026-62855'
references:
  - url: >-
      https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg
    label: >-
      https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg
  - url: >-
      https://github.com/freescout-help-desk/freescout/commit/2cd2e66b772ea9f9513cac6e82f9381bac9993c3
    label: >-
      https://github.com/freescout-help-desk/freescout/commit/2cd2e66b772ea9f9513cac6e82f9381bac9993c3
  - url: 'https://github.com/freescout-help-desk/freescout/releases/tag/1.8.225'
    label: 'https://github.com/freescout-help-desk/freescout/releases/tag/1.8.225'
tags:
  - cve.org
  - exploit-available
ingestedAt: '2026-11-06T18:00:12.506Z'
epss: 0.00462
epssPercentile: 0.40285
---

## Overview

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.

## Affected

- `freescout < 1.8.225`

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.