CVE-2026-85742High· 7.5▾ TwilightFreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert del…
▾ Twilight zone — High severity, or a signal on a lesser flaw
impact 41.3 · likelihood 0.1 · exploitation 0
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Disclosure to exploitation, from the record and what we observed since indexing it.
Disclosed via CVEORG
0.3%
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top-level page, the raw fragment lacks the normal layout policy and attacker-controlled JavaScript can perform same-origin administrator actions. Logs Monitoring for users, a failed alert email job, queue failure storage, and top-level administrator interaction are all required; the normal modal path is not affected in the tested configuration. This issue is fixed in version 1.8.230.
freescout < 1.8.230Refer to the linked advisories for vendor-supplied fixes and affected version ranges.
Connected by shared product, vendor, weakness, or advisory.
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